Magic Makeup

Terms & Conditions

Terms & Conditions of Sale

1.1These terms of sale apply to all goods supplied by Magic Makeup Limited (registered in England and Wales under company number 04003705) whose registered office is 41 Knowsley Street, Bury, BL9 0ST.
1.2These terms should be read in conjunction with the General Terms and Conditions which shall also apply.
1.3Your order is an offer to buy from us. There will be no contract of any kind between you and us unless and until we actually dispatch the goods to you. At any point up until then, we may decline to supply the goods to you without giving any reason. At the moment that the goods are dispatched, a contract will be made between you and us, and you will be charged for the goods.
1.4The Catalogue and Website is intended for non-commercial and domestic use only. Although we are willing to supply goods to commercial users, we reserve the right to refuse such orders or to require the user to purchase the goods on alternative terms and conditions of sale.
1.5The contract is subject to your right of cancellation (see clause 5 below).
1.6We may change these terms of sale without notice to you in relation to future sales.
2.1The description and specification of the goods you order will be as shown on our website at at the time you place your order. Although we take every care to ensure that the description and specification of the goods is correct, slight variations may occur and therefore, we cannot accept any responsibility for any variation in colour caused by the browser software or computer system used by you.
2.2The goods are subject to availability. If on receipt of your order the goods you have ordered are not available in stock, we will inform you as soon as possible, and refund or recredit you for any sum that has been paid by you or debited from your credit or debit card for the goods.
2.3Promotional codes remain the property of Magic Makeup Limited, are non-transferable and may not be reproduced in any form. We reserve the right to remove promotional codes at any time and without warning. Only one promotional code can be used per transaction. Where restrictions apply to an offer or promotion, for example if a maximum number of promotional items may only be purchased at one time, we reserve the right to remove items from an order prior to despatch or cancel an order where a customer has exceeded the maximum limit.
2.4Every effort is made to ensure that prices shown on the Website are accurate at the time you place your order. If an error is found, we will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order. If you cancel, we will refund or recredit you for any sum that has been paid by you or debited from your credit or debit card for the goods.
2.5In addition to the price, you will be required to pay a delivery charge for the goods, as shown in the Delivery section of our website.
3.1The prices payable for the items that you order are clearly set out on our website. If, by mistake, we have under-priced an item, we will not be liable to supply that item to you at the stated price provided that we notify you before we dispatch the item concerned.
3.2The price of the goods and delivery charges are expressed inclusive of any VAT payable unless otherwise stated.
3.3Payment for the goods and delivery charges can be made by any method shown on our website at the time you place your order.
3.4We use Sagepay (the new name for ProtX) to provide secure online credit and debit card payment. As such, your credit or debit card details will be encrypted to minimise the possibility of unauthorised access or disclosure. Authority for payment must be given at the time of placing your order. If you have any queries in relation to Sagepay (the new name for ProtX) or its secure payment services, you should contact Sagepay (the new name for ProtX) via its website at
4.1The goods you order will be delivered to the address you give when you place your order and to which your payment card is registered. Please note that we deliver goods only within the United Kingdom and that delivery charges may vary depending upon the location of the delivery address. Please refer to our website for further information on the delivery charges applicable.
4.2If we are advised by our carrier that delivery cannot be made to your address, we will wherever possible inform you as soon as possible by email. This does not apply where goods have been sent by Royal Mail.
4.3If there is no one at the address given who is competent to accept delivery of the goods, you will be notified of an attempted delivery and the goods returned to the local postal or courier depot for collection. If you fail to take delivery of your order or fail to give us adequate delivery instructions then, without prejudice to any other right or remedy available to us, we will cancel the order and refund to you the price of the goods less the cost of their delivery and the cost of them being returned to us.
4.4Every effort will be made to deliver the goods as soon as possible after your order has been accepted, and in any event within 30 days of your order. However, we will not be liable for any loss or damage suffered by you through any reasonable or unavoidable delay in delivery.
4.5You will become the owner of the goods you ordered and responsible for risk of loss of or damage to them once they have been delivered to you.
5.1You have the right to cancel the contract at any time up to the end of 7 working days after you receive the goods. A working day is any day other than weekends and bank or other public holidays.
5.2To exercise your right of cancellation, you must give us written notice by hand, post, or email, at the address or email address shown below, giving details of the goods ordered and (where appropriate) their delivery.
5.3If you exercise your right of cancellation after the goods have been delivered to you, you will be responsible for returning the goods to us at the trading address shown below. You shall be responsible for the cost of returning the goods to us unless the goods are faulty or defective or we have delivered the goods in error. You must take reasonable care to ensure the goods are not damaged in the meantime or in transit. When returning items you are strongly recommended to use a recorded delivery method. Proof of posting is not proof of delivery. We cannot accept responsibility for parcels lost or damaged in transit.
5.4Once you have notified us that you are cancelling the contract, we will refund or recredit you within 30 days for any sum that has been paid by you or debited from your credit or debit card for the goods.
5.5If you do not return the goods as required, we will charge you a sum not exceeding the direct costs of recovering the goods.
5.6You do not have the right to cancel the contract if the order is for goods, which by their nature cannot be returned or are liable to deteriorate or expire rapidly. Our Returns page on our website provides details of goods and services affected by this clause.
6.1This warranty does not affect your statutory rights as a consumer.Products are genuine and brand names are trade marks of their respective companies. Products are in good condition but may be unboxed, be slight seconds, have marked outer casing/boxes or be marked that they are not for individual sale. Some items may have been intended for sale in countries other than the UK and may have different packaging. By submitting your order to us, you are confirming that you are aware of this fact and do not consider this to be a problem. We make every effort to try to ensure products are described accurately on our website.
6.2This warranty does not apply to any defect in the goods arising from fair wear and tear, wilful damage, accident, negligence by you or any third party, use otherwise than as recommended us, failure to follow our instructions, or any alteration or repair carried out without our approval. The nature of our business is online and we are unable to provide individual advice, recommendations or consultations. Thus we cannot be held responsible for reactions or sensitivity caused by products purchased from us. Manufacturers instructions should always be followed before using any product. When purchasing products they should be suitable for your own particular use as refunds cannot be made if they prove not to be.
6.3If you have any complaint about the goods, you should notify us in writing at the address or email address shown below.
7.1We will take all reasonable precautions to keep the details of your order and payment secure, but unless the we are negligent, we will not be liable for unauthorised access to information supplied by you.
7.2We will only use the information you provide about yourself for the purpose of fulfilling your order, unless you agree otherwise. We would like to notify you of products and offers that may be of interest to you from time to time, and if you would like to be notified of these subscribe to our mailing list. You can correct any information about you, or ask for information about you to be deleted, by giving written notice to us at the address, or email address shown below.

General Terms & Conditions

These Terms and Conditions govern your use of the Magic Makeup Limited website (the “Site”) and your relationship with Magic Makeup Limited (the “Company”, “we” or “us”). Please read them carefully as they affect your rights and liabilities under the law. If you do not agree to these Terms and Conditions, please do not register for or use the Site. If you have any questions on the Terms and Conditions, please contact us

The Site is provided to you for your personal use subject to these Terms and Conditions. By using the Site you agree to be bound by these Terms and Conditions.
We may update these Terms and Conditions from time to time for legal or regulatory reasons or to allow the proper operation of the Site. Any changes will be notified to you via the e-mail address provided by you on registration or via a suitable announcement on the Site. The changes will apply to the use of the Site after we have given notice. If you do not wish to accept the new Terms and Conditions you should not continue to use the Site. If you continue to use the Site after the date on which the change comes into effect, your use of the Site indicates your agreement to be bound by the new Terms and Conditions.
3.1You must ensure that the details provided by you on registration or at any time are correct and complete.
3.2You must inform us immediately of any changes to the information that you provided when registering by updating your personal details in order that we can communicate with you effectively.
4.1When you register to use the Site you will be asked to create a password. In order to prevent fraud, you must keep this password confidential and must not disclose it or share it with anyone. If you know or suspect that someone else knows your password you should contact us immediately.
4.2If the Company has reason to believe that there is likely to be a breach of security or misuse of the Site, we may require you to change your password or we may suspend your account.
The content of the Site is protected by copyright, trade marks, database right and other intellectual property rights. You may retrieve and display the content of the Site on a computer screen, store such content in electronic form on disk (but not any server or other storage device connected to a network) or print one copy of such content for your own personal, non-commercial use, provided you keep intact all and any copyright and proprietary notices. You may not otherwise reproduce, modify, copy or distribute or use for commercial purposes any of the materials or content on the Site without written permission from us.
6.1You may not use the Site for any of the following purposes:
6.1.1disseminating any unlawful, harassing, libellous, abusive, threatening, harmful, vulgar, obscene, or otherwise objectionable material or otherwise breaching any laws;
6.1.2transmitting material that encourages conduct that constitutes a criminal offence, or otherwise breaches any applicable laws, regulations or code of practice;
6.1.3interfering with any other person’s use or enjoyment of the Site; or
6.1.4making, transmitting or storing electronic copies of materials protected by copyright without the permission of the owner.
6.2You will be responsible for our losses and costs resulting from your breach of this clause 6.
7.1Although we aim to offer you the best service possible, we make no promise that the services at the Site will meet your requirements. We cannot guarantee that the services will be fault-free. If a fault occurs with the Site you should report it to us at the email address below and we will attempt to correct the fault as soon as we reasonably can.
7.2Your access to the Site may be occasionally restricted to allow for repairs, maintenance or the introduction of new facilities or services. We will attempt to restore the service as soon as we reasonably can.
8.1We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these Terms and Conditions.
8.2You can cancel your registration at any time by contacting us here. If you do so, you must stop using the Site.
8.3The suspension or cancellation of your registration and your right to use the Site shall not affect either party’s statutory and/or contractual rights or liabilities.
9.1The Site may, at times, provide content from other Internet sites or resources and while we try to ensure that such material included on the Site is correct, reputable and of high quality, it does not make any warranties or guarantees in relation to that content. If we are informed of any inaccuracies in the material on the Site we will attempt to correct the inaccuracies as soon as we reasonably can.
9.2If we are in breach of these Terms & Conditions, we will only be responsible for any losses that you suffer as a result to the extent that they are a foreseeable consequence to both of us at the time you use the Site. Our liability shall not in any event include business losses such as lost data, lost profits or business interruption.
9.3This clause 9 shall not limit or affect our liability resulting from any products sold through the Site being found to be unsafe or if something we do negligently causes death or personal injury.
As a convenience to customers, the Site may include links to other web sites or material which are beyond our control. We are not responsible for content on any site outside the Site.
Part of the Site may contain advertising and sponsorship. Advertisers and sponsors are responsible for ensuring that material submitted for inclusion on the Site complies with relevant laws and codes. We will not be responsible to you for any error or inaccuracy in advertising and sponsorship material.
These Terms and Conditions will be subject to the laws of England and Wales. We will try to solve any disagreements quickly and efficiently. If you are not happy with the way we deal with any disagreement and you want to take court proceedings, you must do so within the United Kingdom.
We make no promise that materials on the Site are appropriate or available for use in locations outside the United Kingdom, and accessing the Site from territories where its contents are illegal or unlawful is prohibited. If you choose to access this site from locations outside the United Kingdom, you do so on your own initiative and are responsible for compliance with local laws.
14.1You may not transfer any of your rights under these Terms and Conditions to any other person. We may transfer our rights under these Terms and Conditions to another business where we reasonably believe your rights will not be affected.
14.2If you breach these Terms and Conditions and the Company chooses to ignore this, we will still be entitled to use its rights and remedies at a later date or in any other situation where you breach the Terms and Conditions.
14.3We shall not be responsible for any breach of these Terms and Conditions caused by circumstances beyond our reasonable control.
14.4The Site is owned and operated by Magic Makeup Ltd whose registered office is at 41 Knowsley Street, Bury, BL9 0ST .
14.5If you have any questions or concerns please do not hesitate to contact us

Business Address:
   6 March Drive,
   BL8 1XQ

Company Number: 04003705
VAT Number: 803552845
Telephone Number: +44 (0)161 705 1536
Email: Please contact us here.